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FAQ

Frequently asked questions.

Everything accounting firms & finance teams usually ask before working with us.

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How to get a straight answer before you commit

Most questions come down to three things: who does the work, who approves it, and what happens when something goes wrong. The answers above and below try to be plain about each. If your question is specific to your firm or your systems, the discovery call is where we go through it properly.

Bring a list. Firms that arrive with their awkward cases, such as unusual clients, legacy software or strict internal rules, get the most useful blueprint. We try to answer in plain language, without jargon. If any answer here seems to dodge your actual worry, tell us. A good question about data, approvals or error handling often changes how we design a workflow, and we would rather hear it before the build than after.

Questions to bring to the discovery call

These help us scope the work accurately and help you judge whether we are a fit. Writing your questions down beforehand means nothing is forgotten in the moment, and the answers go straight into the blueprint we draft together. Bring the awkward ones too.

  • Which systems hold your client records today?
  • Who must sign off before anything reaches a client?
  • Which task eats the most hours each month?
  • What would you want measured at day 30?
  • Which clients should not be contacted by an agent?

What the agents will not do

The agents prepare work for your qualified team. They do not give regulated financial or tax advice, and a person approves any money movement and anything sent to a tax authority. If a task needs professional judgement, it stays with your people. If you are unsure whether something falls on the agent's side or yours, ask on the call and we will mark it in the blueprint.

FAQ

Questions,
answered.

All questions →

No. The agents prepare work for your qualified team. They don’t give regulated financial or tax advice to clients.

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Spend tax season advising, not chasing.

01A 30-minute call with the rainmindz team02A written agent blueprint within a week03No commitment until you approve it
Discovery call · 30 minVideo call with the rainmindz team
Pick a day · November
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Free 30-minute video call. No obligation. We only use your details to arrange the call (privacy).